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Each year I build a small number of handmade ukuleles from the finest woods using techniques learned through years of experience as a luthier, with a focus on tone, playability and beauty. I apply the same level of attention to detail and quality of materials used in my classical guitars and other instruments to my ukuleles. All instruments are signed and dated on the builder's label.
Available models I reserve the right to revise model availability, options, prices and terms and conditions without notice.
Ordering procedure
If you have any questions about options not listed or delivery schedules, please contact me
using the info on my contact page.
I require a 50% non-refundable deposit to book an order and the remaining 50%
after the instrument is complete and before shipping. Please do not send a deposit
for an order before contacting me to discuss your options and obtain an estimated
delivery time. Current orders are being delivered within 4-6 months but this could
change at any time. Some options are subject to availability and may be temporarily
unavailable. Once your deposit is received, the price of your instrument is fixed
and will not change. Orders should not be considered accepted until you receive
an acknowledgement from me. I reserve the right to cancel your order and return your deposit
at any time prior to delivery and for any reason.
Delivery schedule
An estimated delivery schedule will be provided upon request or after your deposit is received. Quoted schedules are approximate. Work is performed in the order received, subject to material availability.
Warrantee
I provide a non-transfereable guarantee to the original purchaser of freedom
from defects in materials and workmanship for a period of one year. I will
repair or replace, at my sole discretion, your instrument on a valid warrantee claim.
Damage due to abuse or misuse is not covered by this guarantee. I build fine lightweight
instruments for discriminating players and collectors and they must not be subject to
extremes of temperature or humidity. My guarantee is void if the instrument has been
modified by the owner or a third party.
The cost of shipping and insurance to and from my workshop on a warrantee
claim is the responsibility of the owner.
Return policy.
When you purchase an instrument from me from stock, you have a 24 hour approval period.
If you don't like it for any reason, you can return it to me in 'as sent' condition for a
full refund less shipping and insurance costs. You must notify me within 24 hours of receipt
of your intent to return the instrument and you must return it to me postage paid, fully
insured, using the same shipping method I used to send it to you
If you order a custom instrument from me and don't like it for any reason, you can return it to me within 24 hours of receipt and I will attempt to resell the instrument as a stock instrument for you. I do not issue on demand refunds on custom instruments. Proceeds from the resale will be refunded when free and clear. The risk of resale is entirely yours. I can not guarantee that you will receive an amount from the sale equal to your purchase price. If you don't like these conditions or are unsure whether you will like a custom instrument i make for you, then either buy an instrument from me from stock, if available, or don't order a custom instrument from me. Custom instruments with personalization or other unique features may not be easily resellable. The return of custom instruments has been extremely rare, but i simply can not afford to go to the time and expense of building a custom instrument for you that you are not going to like. |
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